{"id":11,"date":"2025-07-09T11:05:38","date_gmt":"2025-07-09T09:05:38","guid":{"rendered":"http:\/\/alemaestetic.com\/?page_id=11"},"modified":"2025-07-09T11:10:14","modified_gmt":"2025-07-09T09:10:14","slug":"reembolso_devoluciones","status":"publish","type":"page","link":"https:\/\/alemaestetic.com\/ro\/reembolso_devoluciones\/","title":{"rendered":"Politica de returnare \u0219i rambursare"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"11\" class=\"elementor elementor-11\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b2f3600 e-flex e-con-boxed e-con e-parent\" data-id=\"7b2f3600\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af46d18 elementor-widget elementor-widget-text-editor\" data-id=\"af46d18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">\ud83d\udccb <strong>Politica de returnare \u0219i rambursare<\/strong><\/p>\n<p>En Alema Estetic nos comprometemos a ofrecer productos de m\u00e1xima calidad y una experiencia de compra satisfactoria. Si por alguna raz\u00f3n no est\u00e1s completamente satisfecha con tu pedido, puedes solicitar una devoluci\u00f3n bajo las siguientes condiciones:<\/p>\n<hr \/>\n<p><strong>1. Plazo para devoluciones<\/strong><br \/>Dispones de un plazo de <strong>14 d\u00edas naturales<\/strong> desde la recepci\u00f3n del pedido para solicitar una devoluci\u00f3n.<\/p>\n<hr \/>\n<p><strong>2. Condiciones para aceptar devoluciones<\/strong><br \/>Aceptamos devoluciones siempre que:<\/p>\n<ul>\n<li>El producto est\u00e9 <strong>sin usar<\/strong>, en su <strong>envase original<\/strong>, sin da\u00f1os ni manipulaciones.<\/li>\n<li>El art\u00edculo no haya sido abierto ni probado, por razones de higiene.<\/li>\n<li>Se incluya el <strong>n\u00famero de pedido<\/strong> y los datos del cliente.<\/li>\n<\/ul>\n<hr \/>\n<p><strong>3. \u00bfC\u00f3mo solicitar una devoluci\u00f3n?<\/strong><br \/>Escr\u00edbenos a nuestro correo: <strong><a href=\"mailto:contacto@alemaestetic.com\">contacto@alemaestetic.com<\/a><\/strong>, indicando:<\/p>\n<ul>\n<li>N\u00famero de pedido<\/li>\n<li>Nombre completo<\/li>\n<li>Motivo de la devoluci\u00f3n<\/li>\n<\/ul>\n<p>Te daremos las instrucciones para el env\u00edo. Tras recibir y revisar el producto, te confirmaremos si procede el reembolso.<\/p>\n<hr \/>\n<p><strong>4. Gastos de env\u00edo de la devoluci\u00f3n<\/strong><\/p>\n<ul>\n<li>Los gastos de env\u00edo corren por cuenta del cliente, salvo error nuestro o producto defectuoso.<\/li>\n<li>Si el pedido lleg\u00f3 da\u00f1ado o incorrecto, los gastos los asumimos nosotras.<\/li>\n<\/ul>\n<hr \/>\n<p><strong>5. Reembolsos<\/strong><br \/>Una vez aprobada la devoluci\u00f3n:<\/p>\n<ul>\n<li>El reembolso se realizar\u00e1 por el <strong>mismo m\u00e9todo de pago<\/strong>.<\/li>\n<li>Lo gestionaremos en un plazo m\u00e1ximo de <strong>7 d\u00edas laborables<\/strong> tras recibir el producto devuelto.<\/li>\n<\/ul>\n<hr \/>\n<p><strong>6. Productos defectuosos o pedidos err\u00f3neos<\/strong><br \/>Si recibes un producto da\u00f1ado o un pedido equivocado, escr\u00edbenos en un plazo m\u00e1ximo de <strong>48 horas<\/strong> desde la recepci\u00f3n. Te ayudaremos a resolverlo de forma r\u00e1pida.<\/p>\n<hr \/>\n<p><strong>\u00bfNecesitas ayuda?<\/strong><br \/>\ud83d\udc8c Escr\u00edbenos a: <strong><a href=\"mailto:contacto@alemaestetic.com\">contacto@alemaestetic.com<\/a><\/strong><\/p>\n<p>\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\ud83d\udccb Pol\u00edtica de devoluciones y reembolsos En Alema Estetic nos comprometemos a ofrecer productos de m\u00e1xima calidad y una experiencia [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/alemaestetic.com\/ro\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alemaestetic.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alemaestetic.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alemaestetic.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alemaestetic.com\/ro\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":6,"href":"https:\/\/alemaestetic.com\/ro\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":307,"href":"https:\/\/alemaestetic.com\/ro\/wp-json\/wp\/v2\/pages\/11\/revisions\/307"}],"wp:attachment":[{"href":"https:\/\/alemaestetic.com\/ro\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}